PMO运作过程中应注意的事项

PMO运作过程中应注意的事项

网友转载 2019/7/29 13:04:30

项目管理是保证项目被正确的执行,而项目群管理是保证正确的项目被执行。什么是项目群管理呢?它可以被定义为:在一组项目中,应用一系列的知识、技能、工具、和技术以满足或超越组织投资策略的期望和要求。它是在回答,我们应该选择什么,应该放弃什么的问题?它需要实现战略需求和战术需求之间的平衡。在高层次的项目群管理中,还包括编制候选项目目录,开发用于多个项目选择时的选择和评分的标准,采用直观的显示、比选模型方法分析的方法来确认和平衡多个项目。  

   PMO在组织中的具体的角色和体现的职能,并非是一成不变的,或者说哪一种方式是最佳的,它需要会根据组织的具体特点和组织的结构形式不同而有所差异,另外,也需要根据组织发展的不同阶段,进行不同的定位。在建立好了PMO之后,就需要让PMO能够按照预定的权限和流程进行运作,在运作的过程中,应该注意以下事项:

  * 应该使项目管理在组织内部具有连贯性和稳固性,不能够只是作为口号的宣传或者是阶段性的工作突击。

  * 能够向组织的决策层、职能经理及员工展示项目管理的价值。这些人是PMO运作的利益关系者,只有这些人的真正支持,才能够配合PMO的运作,达到PMO的作用。

  * 能够在项目经理和决策层之间,站在中立者的角度,客观的来审视项目。

  * 能够平衡其作为项目控制和项目支持角色之间的关系。PMO的目的是为了保证项目实施的成功,而不是实现对项目人员和项目决策的控制机构。因此PMO不应该作为政策的强制执行机构出现,来管制项目的执行。应提供给项目经理一些可以使项目成功的经验,预见性的去发现一些项目管理中的问题,来配合项目经理成功完成项目。

  * 可以根据情况,进行项目群管理,保证项目是按照最优化的方式来安排和选择,能进行项目优先等级的排序,以实现组织的整体目标。

  * 重视培训和教育的作用。PMO应该为项目管理和实施人员提供系统的教育和培训,以提高他们的项目管理水平。

  * 应加强项目经理之间的沟通。可以采用定期的经验交流会、研讨会、问题解决会、时事通讯、富来儿(FLYERS——Fun Loving Youth En Route to Success)等多种形式,来加强项目经理间的沟通,提高项目经理的管理水平。

  * 重视知识管理。PMO应该收集和管理项目执行的经验和教训,作为项目的历史数据信息,作为今后组织的决策依据和项目执行的参考。

  * 持续改进。应该根据现有方法论、流程、制度的应用情况和反应出来的问题,对其进行改进。这个过程应该是持续的,同时需要与其他组织进行比较(基准比较),发现自己的差距,以更加完善组织的项目管理标准。

  在实施PMO时,上述事项是大家必需关注的。另外还有一些可能会导致运作失败的内容,也不容忽视。下面我列举一些PMO实施失败的公司的经验,供大家参考:

   不清楚怎么算是成功;目标太高;PMO的人员技能差;缺乏资金的支持;缺乏执行流程的管理层支持;没有区分清楚内部和外部的焦点。


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